100% remote AV consulting
Diagnose a specific AV issue or get an independent second opinion before approving a proposal—all without an onsite visit, sales pitch, or pressure to replace equipment.
Two ways SignalWise can help
One is designed for a specific AV problem. The other helps protect a much larger investment before you sign an integrator’s proposal.
For a focused AV problem that can be evaluated remotely. Send the symptoms, photos, model numbers, screenshots, and troubleshooting already attempted.
For organizations reviewing an AV installation or upgrade proposal before committing thousands of dollars.
A simpler way to get answers
You do not need technical drawings or AV expertise. Clear phone photos and a plain-language description are enough to begin.
Choose your service and answer the matching questions about your room, issue, or proposal.
Send photos, videos, equipment lists, drawings, proposals, screenshots, or error messages.
Complete Stripe checkout, then receive a written recommendation you or your local technician can use.
Your written recommendation
Every review distinguishes submitted evidence, professional judgment, recommended actions, and anything that still requires onsite verification.
A concise explanation of the issue or proposal concerns.
What the submitted photos, documents, and symptoms indicate.
Practical next steps designed to avoid unnecessary costs.
Anything the customer or local technician must confirm onsite.
One round of questions about the completed recommendation.
Built for real-world spaces
Experience behind every recommendation
SignalWise AV Consulting is backed by 26 years of commercial AV installation, service, troubleshooting, commissioning, and enterprise support experience. That includes managing support operations across more than 1,400 conference rooms and working with Q-SYS, Crestron, Biamp, Dante, Shure, Cisco, Poly, Logitech, and other professional AV platforms.
SignalWise does not sell or install equipment. The goal is to help you understand the problem, ask better questions, and make a more informed decision.
Get started
Complete the matching questions and upload your files first. After submission, you’ll continue to secure Stripe checkout.
Common questions
Choose Remote AV Diagnosis for a focused AV problem. Choose AV Proposal Review when you are evaluating a new installation, upgrade, or integrator proposal.
No. This is a 100% remote consulting service. Any physical testing or repair is completed by you or your local technician.
No. Clear phone photos, model numbers, screenshots, and a description of the problem are enough for many assessments.
No. The diagnosis provides likely causes and recommended corrective steps based on submitted evidence. Some conditions must still be tested or repaired onsite by a qualified technician.
Yes. Existing clients can purchase a 30-minute video follow-up for $75 after their diagnosis or proposal review is completed.
Onsite visits, installation, programming, emergency support, engineering certification, code review, and electrical, network, structural, or life-safety work are not included.